Breaking the rules: success and failure in groupware-supported business process reengineering
نویسندگان
چکیده
منابع مشابه
Breaking the rules: success and failure in groupware-supported business process reengineering
In the information economy, businesses are changing more often and more rapidly than ever before. The lessons learned from a decade of business process reengineering (BPR) research may provide insights to researchers and managers trying to understand and successfully navigate these changes. This paper examines the successes and failures of groupware-supported BPR processes in four organizations...
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ژورنال
عنوان ژورنال: Decision Support Systems
سال: 2003
ISSN: 0167-9236
DOI: 10.1016/s0167-9236(02)00132-x